Property Investors

More and more Property Investors are considering Short Term Residential Accommodation as an alternative to long term rentals. One major advantage of short term accommodation is that the property can be available for private use. We have established comprehensive Property Management services within the Newcastle and Hunter Region. Our processes and systems can be extended to external service providers to service other regions.

Holiday Apartments

We all dream of that Holiday Apartment at our favourite holiday destination. Short Term Residential Accommodation can provide the income to enable you to afford this dream.

Holiday Homes

The whole point of having a Holiday Home is being able to use and enjoy it, but having a property not being used for long period of times can seem a big expense. Short Term Residential Accommodation can provide income to offset those expenses whilst still having the property available for private use.

Property Investors

Whether you are investing in a home or an apartment or a whole block of flats, you may be considering Short Term Residential Accommodation as an alternative to long term rentals.

Featured Services

We provide a range of accommodation management services depending on the type and location of property or business.

Revenue Management

Our extensive industry experience ensures that we obtain bookings for your property at the best possible rates. We actively manage and fine tune rates based on the property features and quality, customer feedback, time of year and season, demand and special events.

Reservation Management

Our advanced technology systems and proven processes are in place to ensure timely communication and payment collection from guests; without you having to chase the money.

Marketing and Distribution

We aim for the majority of our booking to come directly through our own web sites, thereby reducing the commissions paid and the overall management expenses. We also list your property on the worlds biggest booking sites; including AirBnb, Booking.com, Expedia, Jetstar, NeedItNow, The Hotel Network and HRS (Lido).

Reputation Management

We understand the importance of good online reviews. We actively manage the customer's expectations and accommodation experience to ensure regular positive reviews on review sites such as Google, Facebook and Trip Advisor, and online travel booking sites, such as Expedia and Booking.com.

Operational Reporting

We provide individual Operational Reporting to every property owner and business to assist in day to day operations. Operational reporting includes arrival, departures, guest requests and housekeeping requirements.

Financial Reporting

We provide extensive Financial Reporting to every property owner and business. Monthly Financial Reporting includes details of nights booked, rates, overall yield, expenses and servicing fees.

Property Management

We have established Property Management services within the Newcastle and Hunter Region. Our processes and systems can be extended to external service providers to service other regions.

Guest Services

We have established Guest Services within the Newcastle and Hunter Region, providing check in and check out services and in house guest support. Our processes and systems can be extended to external service providers to service other regions.

Housekeeping and Cleaning Services

We have established Housekeeping and Cleaning Services within the Newcastle and Hunter Region. Our processes and systems can be extended to external service providers to service other regions.

Linen and Laundry Services

We have established Linen and Laundry Services within the Newcastle and Hunter Region. Our processes and systems can be extended to external service providers to service other regions.

Website Development and Hosting

Our team has built a web development framework specifically designed for accommodation. This customisable framework can be fine tuned for specific needs.

Furniture, Fixtures and Equipment Packages

Our team can advise, project manage, procure and implement your Furniture, Fixtures and Equipment program. Whether it be a new fitout or refresh, our experience and buying power ensures a project that will be delivered on time and on budget.