Resplus Accommodation Services

Accommodation Specialists

Resplus Accommodation Services provide professional reservation, marketing and accommodation services for short term accommodation businesses and property investors.

Maximise Income

The team at Resplus Accommodation Services are dedicated to maximise the occupancy and rates for every property we work with to generate maximum income for our business partners.

Less Stress

Resplus Accommodation Services removes the stress from obtaining and managing reservations. Our professional services allow accommodation providers to focus on delivering exceptional inhouse customer service.

Peace of Mind

Our experienced team have had many years managing short term accommodation businesses. Our skills and experience provide peace of mind that your interests are being well looked after.

Featured Services

We provide a range of accommodation management services depending on the type and location of property or business.

Revenue Management

Our extensive industry experience ensures that we obtain bookings for your property at the best possible rates. We actively manage and fine tune rates based on the property features and quality, customer feedback, time of year and season, demand and special events.

Reservation Management

Our advanced technology systems and proven processes are in place to ensure timely communication and payment collection from guests; without you having to chase the money.

Marketing and Distribution

We aim for the majority of our booking to come directly through our own web sites, thereby reducing the commissions paid and the overall management expenses. We also list your property on the worlds biggest booking sites; including AirBnb, Booking.com, Expedia, Jetstar, NeedItNow, The Hotel Network and HRS (Lido).

Reputation Management

We understand the importance of good online reviews. We actively manage the customer's expectations and accommodation experience to ensure regular positive reviews on review sites such as Google, Facebook and Trip Advisor, and online travel booking sites, such as Expedia and Booking.com.

Operational Reporting

We provide individual Operational Reporting to every property owner and business to assist in day to day operations. Operational reporting includes arrival, departures, guest requests and housekeeping requirements.

Financial Reporting

We provide extensive Financial Reporting to every property owner and business. Monthly Financial Reporting includes details of nights booked, rates, overall yield, expenses and servicing fees.

Property Management

We have established Property Management services within the Newcastle and Hunter Region. Our processes and systems can be extended to external service providers to service other regions.

Guest Services

We have established Guest Services within the Newcastle and Hunter Region, providing check in and check out services and in house guest support. Our processes and systems can be extended to external service providers to service other regions.

Housekeeping and Cleaning Services

We have established Housekeeping and Cleaning Services within the Newcastle and Hunter Region. Our processes and systems can be extended to external service providers to service other regions.

Linen and Laundry Services

We have established Linen and Laundry Services within the Newcastle and Hunter Region. Our processes and systems can be extended to external service providers to service other regions.

Website Development and Hosting

Our team has built a web development framework specifically designed for accommodation. This customisable framework can be fine tuned for specific needs.

Furniture, Fixtures and Equipment Packages

Our team can advise, project manage, procure and implement your Furniture, Fixtures and Equipment program. Whether it be a new fitout or refresh, our experience and buying power ensures a project that will be delivered on time and on budget.

Customer Groups

Regardless of the type of accommodation business or property you represent, we have a range of services for you.

Caravan and Camping Sites

You don't have to be part of a big chain or franchise system to thrive in the caravan and camping accommodation business, but you do need a good functional website with online bookings and the ability to list your availability and rates on the main camping booking sites. Our team will help you develop the marketing strategy and distribution channels required for your success.

Holiday Letting Agents

There are many skills required to run a successful Holiday Letting Agency. Choosing to outsource the reservation and marketing tasks can reduce the complexity and stress of running your business, allowing you to focus on property management and guest servicing. Our focus and experience ensures your properties will get maximum exposure through direct and indirect channels, generating more bookings at better rates.

Hosted Accommodation

Whether you run a Farm Stay, Bed and Breakfast or an individual furnished apartment or home, we can help you broaden your customer base to generate more bookings at better rates. Our reservation and marketing service allows you to focus on providing the best possible guest experience rather than worrying about where your next booking will come from.

Hotels

Independent and boutique hotels don't have to undersell their rates to compete in a crowded market dominated by online travel agents. As part of our reservation and marketing service we can provide your management and staff with access to our modern property management system and host a fully functional web site with direct booking capabilities.

House Boat Rentals

House Boat operators are missing out on bookings and income if they don't have a functional branded web site with full booking functionality. We can also distribute your products, rates and availability to many of the traditional distribution channels as well as the caravan and camping portals, thereby broadening your market and increasing your income. Removing the stress and hassle of obtaining bookings frees you up to focus on providing unique and memorable holiday experiences to your guests.

Motels and Motor Inns

We can provide Metropolitan, Regional and Country Motels and Motor Inns with the same marketing and distribution capabilities as the big chains, marketing groups and franchises without the unnecessary controls and limitations. Our modern systems and proven processes ensure the same marketing reach whilst maintaining your independent branding and identity, generating more bookings at better rates.

Property Investors

More and more Property Investors are considering Short Term Residential Accommodation as an alternative to long term rentals. One major advantage of short term accommodation is that the property can be available for private use. We have established comprehensive Property Management services within the Newcastle and Hunter Region. Our processes and systems can be extended to external service providers to service other regions.

Pub Accommodation

Maximising the return on your accommodation rooms shouldn't take your focus away from the day to day operations of your pub. Outsourcing the reservation and marketing of your pub accommodation can deliver consistent revenue on the valuable floor space without having to develop the relevant staff and skills in house. Our team will help you develop the marketing strategy and distribution channels to maximise the income potential of your rooms.

Real Estate Agents

We can help Real Estate Agents build and develop a Short Term Residential Accommodation portfolio to provide your landlords an alternative to long term rental. Short Term Residential Accommodation can provide benefits to the property owner particularly where the primary purpose of the property is as a private holiday home, thereby making long term rental unfavourable.

Our Brands

Accommodation Hunter

Accommodation Hunter

Providing spacious self-contained accommodation in the Hunter Valley. These fully furnished homes and apartments provide quality beds, bedding and furnishings for family groups, workers or executives away from home.

Beau Monde Apartments Newcastle

Beau Monde Apartments Newcastle

Providing luxury self-contained apartment accommodation in the heart of Newcastle city. These fully furnished apartments provide quality beds, bedding and furnishings with modern amenities and extras.

Centennial Terrace Apartments

Centennial Terrace Apartments

Clean, convenient and affordable - Centennial Terrace Apartments provide fully furnished two bedroom units close to Newcastle CBD for short to medium term accommodation at competitive and affordable rates.

Mayfield Short Stay Apartments

Mayfield Short Stay Apartments

Mayfield Short Stay Apartments provide fully furnished pet friendly one bedroom units for short to medium term accommodation at competitive and affordable rates.

Newcastle Executive Homes

Newcastle Executive Homes

Providing spacious self-contained accommodation across Newcastle city. These fully furnished homes provide quality beds, bedding and furnishings for larger family groups or executives away from home.

Newcastle Short Stay Apartments

Newcastle Short Stay Apartments

Comfortable and affordable self-contained short-stay and holiday accommodation in inner city Newcastle. These furnished houses and apartments provide affordable accommodation with modern amenities.

Sanctuary Hill Retreat

Sanctuary Hill Retreat

Sanctuary Hill Retreat provides luxury self contained accommodation and is located in the beautiful Manning Valley just twenty minutes off the Pacific Highway at Nabiac. Relax and unwind whilst you take in the stunning views from the secluded and tranquil 100 acre rural property.